Moving Winnings Back to Your Wallet
When you are ready to withdraw, head to the cashier and choose the same wallet you deposited with — DANA, OVO or GoPay. Enter the amount you want to move out and confirm the destination wallet account number. We run a verification check on every withdrawal to make sure the receiving wallet belongs to the account holder; this step keeps your funds
secure. Processing time depends on your wallet provider after we release the transaction from our end. We do not add a withdrawal fee for standard e-wallet payouts.
- Go to the cashier — Open the cashier from your account menu and select the withdrawal tab — same screen you use for deposits.
- Pick your payout wallet — Choose DANA, OVO or GoPay. Enter your wallet account number carefully — mismatches will delay the transfer and require a support check.
- Enter the amount — Type the amount you want to withdraw. The cashier screen shows the minimum and any pending balance conditions before you confirm.
- Complete identity check — If our system flags the transaction for a routine check, you may be asked to confirm your account details before we release the funds.