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How bentod4d Handles Your Personal Data

Your account details, wallet information, and transaction records are collected only for what's needed to run your account and process payments through DANA, OVO, and GoPay.

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What We Collect and Why We Collect It

bentod4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide during registration — name, contact information, and the wallet identifiers linked to your DANA, OVO, or GoPay account. We also log device and session data, including your browser type and IP address, to verify logins

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and protect your account from unauthorised access. Payment data passed through DANA, OVO, and GoPay transactions is recorded for transaction history and dispute resolution. We do not sell or share your personal data with third parties for advertising purposes. Data shared with payment processors is limited
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strictly to what those processors require to complete a transfer. Where you have connected an e-wallet, only the reference ID and transaction timestamp are stored on our side — your full wallet credentials stay with the respective provider. Our data practices apply to Indonesia and to
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other eligible regions where access is permitted under local law. If local law in your region restricts certain data practices, those restrictions take precedence over this policy. You can request a copy of the data we hold on your account by contacting our support team through
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the channels listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to Reach Us About This Policy

If you have a question about how we handle your data, want to update your account details, or need to request deletion of your records, reach us through any of the channels below. We aim to respond to all data-related queries within the timeframe permitted under applicable law in Indonesia and other eligible regions.

DATA HANDLING PRACTICE

How We Protect and Manage What We Hold

We apply a consistent set of security and retention practices across every account on the platform. Whether you deposit via DANA on your phone in Bandung or log in on desktop later, the same protections apply to your session and wallet data. Here is what that looks like in practice.

Encrypted Storage

Account credentials and wallet reference IDs are stored using encryption at rest. Passwords are hashed and never stored in readable form on our servers.

Cookie Usage

We use session cookies to keep you logged in across your browsing session and preference cookies to remember your language and wallet settings between visits.

Data Retention Period

Transaction and account records are retained for the period required by applicable regulations. After that window, inactive account data is scheduled for secure deletion.

Access Control

Only authorised team members with a verified operational need can access account-level data. All internal access is logged and reviewed periodically.

Common Questions About Your Privacy

Below are the questions we hear most often about how we handle personal data, wallet records, and account access on bentod4d. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details, and the wallet identifier you use with DANA, OVO, or GoPay. We also log device type and IP address to verify each login.

We share only the minimum required with payment processors like DANA, OVO, and GoPay to complete transactions. We do not sell your data to advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email with your registered account identifier. We will prepare a summary of the data we hold within the timeframe local law allows.

Send a deletion request through our support email or live chat. After identity verification, we will process the request and confirm once your records have been removed from active storage.

We retain transaction records for the period required by applicable regulations in Indonesia and eligible regions. Once that retention window closes, the data is securely deleted.

We use session cookies for login continuity and preference cookies for wallet and language settings. You can disable non-essential cookies in your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bentod4d Handles Your Personal Data

How to Reach Us About This Policy

How We Protect and Manage What We Hold

Common Questions About Your Privacy

01 What personal data does bentod4d collect when I register?

02 Does bentod4d share my data with third parties?

03 Can I request a copy of the data bentod4d holds on me?

04 How do I ask bentod4d to delete my account data?

05 How long does bentod4d keep my transaction history?

06 What cookies does bentod4d use and can I turn them off?

Privacy Policy

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